Life Pharmacy Hornby - Hornby
3.4/5
★
based on 8 reviews
Contact Life Pharmacy Hornby
| Address : | Life Pharmacy Hornby 418 Main South Road, Hornby, Christchurch 8042, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 8042 |
| Website : | https://www.lifepharmacy.co.nz/ |
| Categories : |
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Josephine Winter on Google
★ ★ ★ ★ ★ Even in the face of the shutdown, you have time enough to be helpful and pleasant. You helped us get the flu shot we needed to feel just that bit safer, when our own Medical Practice let us down. Thank you so much.
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Lijo George on Google
★ ★ ★ ★ ★ Why don't you update opening hours. Google map was saying closing time 9pm. Reached there before 8.30 but it's already closed. Took a bit long drive to reach there as Google map was showing other pharmacys as closed.
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Erin Broadfoot on Google
★ ★ ★ ★ ★ I had the best service yesterday from Jemma. She was very helpful, friendly and knowledgeable.
Customer Service like that very rare these days.
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Kelly Bevan on Google
★ ★ ★ ★ ★ Very disappointed with the pharmacist here, I wanted to ask for some advice I waited as was told she was busy. When she came back she was asked if she could help me and I got a "ahhh yea only if she's going to be quick". I understand she was busy but I don't want to be given rushed half arsed attention when it's for the wellbeing of my family. She could have said yes but I am very busy at the moment do you mind waiting a bit long until I am free. Petty if they are so understaffed to be rude like that. I left there and went to stay well pharmacy and even though he was busy he took the time to educate me on the product I needed and confirmed my concern in the product I initially went into buy that was not suitable for me.
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Lesieli Finau on Google
★ ★ ★ ★ ★ I am delighted to be here.
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Ella Todd on Google
★ ★ ★ ★ ★ Went in today and was helped immediately by an employee. She was kind, lovely and super helpful. Can’t remember her name but she said she was new.
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Cody C on Google
★ ★ ★ ★ ★ It took close to 3 weeks to obtain my correct prescriptions.
Throughout all of this the staff in the Hornby store kept blaming my GP as they “did not answer the phone”, however it is not clear if throughout the entire 3-week period the staff tried to call back again.
Not only this but my medication was dispensed twice on the same prescription. This seems like a medication error. It was filled once at Bargain Chemist and then again at Life Pharmacy Hornby and then a separate prescription was done again at Life Pharmacy Hornby.
When I tried to get my prescription filled somewhere else the staff at Life Pharmacy Hornby - for reasons unknown to me - somehow caught wind of the prescriptions, intercepted them and actually rung the other pharmacies to cancel them. This happened twice. Once at Bargain Chemist Hornby and once at Unichem Bush Inn.
They also managed to make a mistake with the Southern Cross claims. The first time I visited it “was not loaded” (fairly sure this has been done before) and the second time “there was nothing available to claim”. This meant I had to do two manual claims meanwhile I was out over $100 for my medications.
Don’t go to this pharmacy. It is incompetent.
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Spud Beard on Google
★ ★ ★ ★ ★ I found the staff to be amazing helpful and friendly,but there were on several occasions when I would find that,who I can only assume is the owner,the male pharmacist with the glasses, would always comment to another employee when seeing me,to get a reaction out of the employee! I find that judging someone without knowing them, to be extremely prejudice and I have always left the pharmacy feeling anxious and awkward.He clearly despisers anyone beneath him!
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