PANDORA - Manukau City Centre
4.4/5
★
based on 8 reviews
Pandora Jewellery Store in Auckland NZ-AUK | Pandora Jewellery Pandora Manukau City - Stores.pandora.net
Pandora Jewellery offers style and elegance. Shop for Pandora Jewellery Pandora Manukau City located at Shop 227 Westfield Manukau City, Cnr Great South & Wiri Station Road in Auckland, for rings, bracelets, charms and more!
Pandora Jewellery Store in Auckland NZ-AUK | Pandora Jewellery Pandora Manukau City - Stores.pandora.net
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Contact PANDORA
| Address : | 1 Leyton Way, PANDORA Shop 227 Westfield, Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +999 |
| Postal code : | 2104 |
| Website : | http://stores.pandora.net/en-nz/nz-auk/auckland/pandora-jewellery-nz1b238542.html |
| Categories : | |
| Description : | Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. |
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L on Google
★ ★ ★ ★ ★ Pandora Manukau has great customer service in terms of the shop assistants always willing to help find whatever it is you're looking for and adding their own recommendations as well. The shop itself is quite small and tends to be busy a lot of the time but nonetheless, a great experience.
Also, I found there to be a bit of side glancing amongst the assistants (whenever several switches of charms/changing of mind happened) which reflects negatively on the customer service rating hence the 4/5.
Having to adapt to a variety of different customers and their needs is crucial for someone working at Pandora due to the nature of customization, so I expected the assistant to be more than happy to help out but that wasn't always the case. (Picky customers beware, maybe have a look at some charms online beforehand.) I understand that everyone is human and gets tired, but that translates into the assistants tone of voice when talking as well as facial expressions and body language. Besides this, it was a good experience shopping at Pandora :)
A side note to always check your receipts, especially if you're getting a refund/exchanging products as I was wrongly charged by around $100. Pandora being a pricey shop, it's worth making sure that the prices are correct.
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Bella Tyrell on Google
★ ★ ★ ★ ★ Pandora prides itself on shinyness and being amazing! Also on great service! This store apparently never has their machine up and running to shine pandoras. They are happy for you to pay big dollars for their stuff however once you've bought they aren't too keen to offer and assist with shining your equipment. Not sure cause they just wanted to keep helping other shoppers to get their money?? Couldnt spare a few minutes to help a girl clean and maintain an expensive piece. The retail assistant mentioned they have the shining manual equipment however I had to buy?? Even though the site says it is supposed to be a free and complimentary service. Worst service!
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Esmay Selwyn on Google
★ ★ ★ ★ ★ Staff very helpful was a pleasure to shop there
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Toni Rudd on Google
★ ★ ★ ★ ★ Staff helpful. But the 3 things I wanted were out of stock ☹
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Leo Nik on Google
★ ★ ★ ★ ★ Was served by a lovely lady who helped me pick out a birthday gift. Great customer service, she took the time to explain the benefits of signing up to their members club and was able to get a great discount on the spot. Good quality jewellery at a reasonable price ?
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Debbie Keung on Google
★ ★ ★ ★ ★ Helpful friendly staff. Store not busy which probably made a difference but service was great.
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Michelle Iggulden on Google
★ ★ ★ ★ ★ Super busy on Mothers day but service was still excellent and got exactly what I was after.
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Dan McLaughlin on Google
★ ★ ★ ★ ★ Outstanding customer service. Went in to exchange a gift from Australia & the lady that served us was very friendly & helpful. Very happy with the ring & service...Highly recommended.
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