Swiss-Belresort Coronet Peak - Arthurs Point
4/5
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based on 8 reviews
Contact Swiss-Belresort Coronet Peak
| Address : | Swiss-Belresort Coronet Peak 161 Arthurs Point Road, Arthurs Point, Queenstown 9371, New Zealand |
| Phone : | π +78 |
| Postal code : | 9371 |
| Website : | https://www.swiss-belresortcoronetpeak.com/ |
| Categories : |
Hotel
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Resort hotel
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| Description : | Airy rooms in an unassuming hotel featuring a casual restaurant & a bar, plus a bowling alley. |
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Karina Wong on Google
β β β β β Wonderful location for our family wanting to ski most days up Coronet Peak, just a few minutes up the road!
Great clean family resort, especially enjoyed the 10 pin bowling on site.
A small thing, but disappointed with the poor organization in running out of coffee beans so no coffee for the first three days we stayed there!
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Mayra Granda Cuadros on Google
β β β β β Honestly i was going to cancel my booking after reading the bad reviews and not canceling was the best decision i made.
Room was spacious warm, clean.
My only complaint is the shower it goes from hot to cold in a metter of seconds i found it really annoying.
Also sure the place is under staff but it only took 5 minute wait for me to check in i didnt mind after that it was perfect.
however i was on holiday so i didnt use any of the facilities like the shuttle or the restaurant as i wanted to experience queenstown not the hotel ?
Rented a car an eat at different places around town.
Room was perfect ?
Thank you to the team
Will definitely comeback
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Lynden Simon on Google
β β β β β It was our first time staying here. Our room was spacious with a good heater to compensate for lack of double glazing on the windows, so we were never cold.
The staff were great, even went the extra mile to help when they were clearly swamped by bowling punters. The hotel is clearly feeling the effects of travel restrictions but this hasn't effected their service.
Only complaint was breakfast felt a little expensive for what was on offer.
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David Collins on Google
β β β β β Pros:
You get what you pay for. Hotel room is nice and has good heating, bed is nice and comfy with heated blankets. Breakfast room is really nice and cozy, with great views and a fireplace and they have vegemite!
Cons:
Shower temperature changes from hot to cold all the time. Hotel is severely under staffed and the shuttle bus is not available most of the time. Usually 9:45am - 3:00pm during the week and 11:45am - 5:00pm on weekends, you have to schedule around the short staffing. Breakfast doesn't include any hot food, mainly toast, cereal, yogurt, muffins, some pastries and small selection of fruit. Only instant coffee unless you pay extra. Can pay $10 extra for a full hot breakfast but you're better off going into town if you're going to pay extra. Also the hotel lobby has been moved to the bowling alley presumably due to the short staffing which detracts from the experience and makes service very slow at times.
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Reen Villafuerte on Google
β β β β β The place was average but we loved the staff accomodating our needs and very helpful. The food was served as breakfast in every room if you didn't got to be on the buffet. The price was also cheap and the location was very handy.
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Amelia Lin on Google
β β β β β Very nice place to stay with super nice stuff. Good thing is they allow pets but with each pet charged 50NZD, which is reasonable considering the pets might make the room messy. There is a bowling place with food can be ordered next to the lobby, and also some arcade machines. Very big car park which was super convenient, and the hotel is 10 minutes drive from Queenstown city.
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Laura Waller on Google
β β β β β I bought a voucher off Grabone thinking that this place looked like a lovely place to stay. Unfortunately it was not!! The receptionist was extremely rude on check in, my partner went down to the bowling alley part (the reception) after we checked in to order some dinner and there was only a couple of options to choose from only pizza or fried food. Not acceptable for a pregnant or vegetarian but we got a pizza and fish and chips which the receptionist said she would bring down but by the time she did our food was cold and she said she was too busy but every time we seen her she was sitting on her phone doing nothing. Room was average and dated!! Nothing like the pictures advertised which is a shame because there is huge potential for the place. Unfortunately I would not recommend.
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Larissa Ruecker on Google
β β β β β This hotel is situated nicely out of the Queenstown city centre and offers a comfortable and affordable environment.
I thoroughly enjoyed my stay here, however the customer service was severely lacking.
Pros -
>Rooms were disability friendly with bathroom handrails and seat
>Strike bowling alley in the hotel
>Well insulated
>Very spacious hotel and rooms
Cons -
>Unfriendly service and poor communication
>Cleanliness could be improved slightly
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