Whitcoulls Sylvia Park - Mount Wellington
4.5/5
★
based on 8 reviews
Contact Whitcoulls Sylvia Park
| Address : | Sylvia Park Shopping Centre, Whitcoulls Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1026, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 1026 |
| Website : | http://www.whitcoulls.co.nz/ |
| Categories : |
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Nick Rhodes on Google
★ ★ ★ ★ ★ A simple purchase, helped to find the right card section by one member of staff. Person on the till happy and engaging also, I left happy because of the combined level of service.
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Charles Jie hua Sun on Google
★ ★ ★ ★ ★ Lovely Asian lady works there brings awesome service. Very enjoyable to deal with her. I hope I have her name she needs a pay rise. Thanks
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Nick Humphries on Google
★ ★ ★ ★ ★ Great range of board games and makes for great Christmas shopping
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Geoff Wilson on Google
★ ★ ★ ★ ★ Good selection that's finally more than just magazines as compared to the reduced city center shops. Found my favourite fiction author. I actually had to try to return a book bc I forgot I already bought it online, but they clearly show that they don't offer refunds. They do exchanges or gift cards though as an alternative, but the best part was the friendly cashier actually offered an exchange for the brand new book by the same offer that I didn't know they had. Perfect exchange.
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Monique de Villiers on Google
★ ★ ★ ★ ★ Awesome staff. Asked for books to be kept aside, couldn't make it the day after and was still there after two days. Very friendly and lovely people, good amount of stock available and wide variety
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Nav Johnson on Google
★ ★ ★ ★ ★ Brilliant customer service. Ian was really kind and helpful. We bought a doll house and a piece was missing, Ian was so good on the phone and in person and helped us and went beyond his ways to get us what we wanted. He exceeded our expectations. Highly recommend this store ? 10/10.
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Meet Kaur on Google
★ ★ ★ ★ ★ Really bad experience I had there yesterday around 6:00pm. I was looking for couple of sparkle pen but could find them as there was some but in like 20 pen in a box. Went to a lady there she was stocking up I said “Sorry I’m disturbing you but can you help me please to find some pen ” (my exact words)
she didn’t utter a word took me where they were like two stand way from the bunch of pen that I found and hand gestures like here they are can’t you see gesture? I said Thank you and she just turned away same didn’t utter a word. Just a your welcome or never mind would have worked.
Just made me feel stupid to be nice to her ?
I didn’t see her name tag but she was wearing glasses. If it help to train her a bit ?
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Magdalena Wickrama on Google
★ ★ ★ ★ ★ I have always been welcomed with a friendly and helpful service in this shop but today was amazing. I was looking for books for my young son, I am not native to NZ nor is English my first language and as such I needed some inspiration and support. I have been helped by a young girl, who’s name I did not catch unfortunately but she was so helpful and passionate. I left with 6 wonderful books. The girl deserves recognition for her wonderful service. Thank you.
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