Alamo Rentals - Harewood
3.4/5
★
based on 8 reviews
Contact Alamo Rentals
| Address : | Alamo Rentals 30 Durey Road, Harewood, Christchurch 8053, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 8053 |
| Website : | https://www.enterpriserentacar.co.nz/ |
| Categories : |
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Kevin Hewison on Google
★ ★ ★ ★ ★ I rented from them thinking I was getting a car that was a late model and in great condition. The car I got had 100000 km on it, was chipped all over the hood and, as I discovered a day later, a bald tire. Also odd noises from the front end. I considered the vehicle unsafe. Trying to contact the company was a bit difficult but once contacted, the response was appropriate, offering to swap out the vehicle. At the end of our rental, we received an additional couple of days free rental as a compensation for the poor vehicle we initially had. On picking up this new vehicle, while the checkout documents listed no issues, we found several large scatches, a missing wheel cover and multiple windscreen chips. We refused to accept the vehicle and after 40 minutes, got another vehicle that was fine. The counter staff try hard, but whoever check the vehicles might be better trained and have time to adequately check vehicles.
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Henry Martin on Google
★ ★ ★ ★ ★ Best place to rent a car from Ch Ch airport. I have spent far too long in queues at the other options closer to the bag pick up. I spotted these guys as I walked out day and they could not be better. Very good service, quick and efficient as well as rates that are better or match to the other options. Could not recommend them enough. Thank you Alvin and team!
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Cesar David on Google
★ ★ ★ ★ ★ I defenitely recommend this place, so far the best car rental experience I have ever had, they are super helpful and fair with the prices, I will definitely use their services in the future.
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Wigs Catto on Google
★ ★ ★ ★ ★ I have just returned from a holiday in NZ. I rented a car from Alamo in Christchurch and I can only say that the customer service I received was outstanding. The lady, Deborah, that helped me was so helpful, kind and willing to please that I would definitely recommend their service.
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james mordaunt on Google
★ ★ ★ ★ ★ I will never deal with these lying thieves again,
1. Didn't have the car I booked
2. they charged me $520 for not returning my key on time after agreeing they wouldn't.
3. Charged my credit card even though they did not have my authority as I did not agree with the charges.
Overall a treacherous company to deal with and dishonest Christchurch staff hay Deb.
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Salim Awad on Google
★ ★ ★ ★ ★ After being stranded at Sydney airport by a delayed plane, Alamo was able to easily help us and rebook for the next day. They even upgraded us for free as the car we had chosen was rented out. Would use again, and would recommend!
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Mike Sigley on Google
★ ★ ★ ★ ★ Rented a Nissan X-Trail for a week. Very nice car. Very easy and comfortable to drive. Alamo were great to deal with, would use them again.
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sahithya kosana on Google
★ ★ ★ ★ ★ Amazing service,
Emily is a true star.
The process is so simple and such a good customer experIence I had.
Thanks Elmo
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