Budget Car Rental Christchurch Airport - Christchurch Airport
3.1/5
★
based on 8 reviews
Contact Budget Car Rental Christchurch Airport
| Address : | Christchurch International Airport 30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 8053 |
| Website : | https://www.budget.co.nz/en/locations/nz/christchurch-si/chc%3Futm_campaign%3DChristchurch-Airport%26utm_medium%3Dorganic%26utm_source%3DGMB |
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Stephen Brown on Google
★ ★ ★ ★ ★ Really good. Car was too small and no hassle to upgrade and sort everything for us
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John Hornal on Google
★ ★ ★ ★ ★ I hired a Budget Rental Car out of Queenstown - returned to Chch Airport. Was overcharged a total of $141.55 based on:
(1) They charged me for the vehicle refuel of another vehicle (an additional $67.74).
(2) Another financial error in their calculations ($73.81).
Has taken almost 2 months and dealing with around a dozen different people in their offshore customer service team to remedy this. To their credit they repaid the error but begs the question how many others are overcharged.
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Kevin Yung on Google
★ ★ ★ ★ ★ Congratulations! You earned yourself a 1-star by charging me an “admin fee” that was 3 times the parking fines issued just for an overtime parking in the central city
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Lornelle Johnson on Google
★ ★ ★ ★ ★ Do not use Budget Rental car Christchurch. We paid $800 for a car rental from these clowns. 2 hrs into our trip there was a bad shudder in the front of the car that echoed into the whole car, we didn't feel that they have given us the safest option of the car for a small family. We then noticed a crack in the windscreen that had been disguised by 2 stickers on the left hand passenger side of the car. Naturally over the course of 10 days the crack got bigger. When we explained this to the rental people they Denied it and blamed us, the photos they were trying to use were conveniently photos that were not appropriate to show the area in question.
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Darrell Hellier on Google
★ ★ ★ ★ ★ We hired 6car from Christchurch airport online sight unseen. Boy what a mistake. The seats were so filthy we purchased some sheets to cover them. Lo and behold we had to get to a garage to blow up a test tyre that was well below half flat on the same day.
We noted every time we braked it made a grinding noise which being a diy mechanic suggest the brake pads are well worn.
Stay away unless you want a cheap immigration taxi
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Sheree Jones on Google
★ ★ ★ ★ ★ Staff very helpful, had a little problem with one vehicle, got in touch with them,no answer by phone, had to drive to central chch office then back to chch Airport to change vehicle. All in all had a good holiday there after.
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SV27 27 on Google
★ ★ ★ ★ ★ I would like to thank Cam (Duty Manager Chc Aiport Budget) for providing me with a great customer service.
At first I was very upset at the amount Budget took out of my bank account 3 weeks after I rented the vehicle. Long story short, Cam went out of his way to sort out the situation he listened, he gave his opinion and spoke with their accountant. He handled the situation with patience and was calm and professional.
I have received my refunds today - thank you.
At first I told myself I will not use Budget again. But after receiving this wonderful service from Cam I would use Budget again.
Once again THANK YOU Cam!
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Robert Jones on Google
★ ★ ★ ★ ★ This was my first time using Budget rentals but I couldn't fault them. The car was ready on time and very clean with the exception of a few bug splatters. We were shown photos of the condition of the car and the only thing I could suggest to improve on is to take photos of the actual damage, scratches etc. The photos were of the whole car and it was wet so a lot couldn't be seen. Took photos at the airport and uploaded them at the time.
I booked online using a third party and I needed to add a baby seat which the third party told me would be sorted. Thought I would call Budget to make sure and was told they do not supply baby seats (rear facing) at that location. No fault of Budget but best double check if you need a baby seat added!
All in all a good experience.
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