Enterprise Rent-A-Car - Harewood
4.5/5
★
based on 8 reviews
Contact Enterprise Rent-A-Car
| Address : | Christchurch International Airport 30 Durey Road, Harewood, Christchurch 8053, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 8053 |
| Website : | https://www.enterpriserentacar.co.nz/en/car-rental/locations/new-zealand/christchurch-international-airport-kze4.html |
| Categories : |
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Jane Chapman on Google
★ ★ ★ ★ ★ We were very happy with our rental car. Upgraded for free as they had no small cars left. Drop off could not have been easier! As soon as we parked, a lady appeared, ready to check vehicle and make the process very user friendly! I can highly recommend. Prices were very reasonable too.
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Lionel Martin on Google
★ ★ ★ ★ ★ Great service when picking up car and staff member very pleasant and explained things clearly as im getting on in years now. Car very clean and drop off so easy. Will use you again for sure.
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Jenny de Wattignar on Google
★ ★ ★ ★ ★ Loved the car I was provided with, very comfortable & economical for my trip around the South Island. Great customer service, would certainly recommend others to use Enterprise
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Heather Baldwin on Google
★ ★ ★ ★ ★ Very happy with our rental experience. Economic, clean car and helpful to have a CHCH airport pick up. Only negative (and hence 4 star not 5) is that when I dropped the key off, there was a sign up saying the attendant was away from the booth for 2 minutes dealing with another customer but would be back soon. I waited for 10 minutes which was quite inconvenient and then phoned the number also listed only to find out that there was no one there and I just had to drop the key in the box. Would have been very helpful to have had that on the sign rather than information that was wrong.
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Immy I on Google
★ ★ ★ ★ ★ Had a few issues trying to pick up car due to my debit card not having my full name on it. However, the customer service rep at CHC Airport was really helpful and tried her best to resolve my issue whilst still complying with the rental contract. Appreciated the upgrade, the Outlander is a great drive for longer journeys. Cheers Enterprise!
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Jose Luis Litre on Google
★ ★ ★ ★ ★ This guys are amazing. The customer service is superb and great value for money. Emily from Enterprise Rental in Christchurch airport helped me to change my booking and got me a really nice car to drive up to Hammer Springs. She also sent me a follow up email after the first day to check how was the car going. Just now I receive a call from them letting me know I forgot my phone holder and they were happy to post it to me for a small fee. I will definitely book a rental with them again. Well Done guys!
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brendan richardson on Google
★ ★ ★ ★ ★ we found a good price for a car over the busy Xmas period. Not only was the desk in the terminal - no waiting for shuttles - we were offered an upgrade for $10 a day to a much bigger SUV which really came in handy. Very pleased with ease of transaction and overall service
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Aaron Bowie on Google
★ ★ ★ ★ ★ Smooth and straightforward experience, both in terms of booking online and picking up the vehicle from the convenient Christchurch Airport location. Service was helpful and friendly and the after-hours drop off was easy. I found the price for an SUV competitive. Highly recommended.
The only issue is they took a $200 bond despite already having my credit card number and then informed that it would take up to a month to refund this after I had returned the vehicle. Bond has not been refunded at time of review.
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