Penrose Clinic - Penrose
3.8/5
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based on 8 reviews
Contact Penrose Clinic
| Address : | Penrose Clinic 766 Great South Road, Penrose, Auckland 1061, New Zealand |
| Phone : | π +97978 |
| Postal code : | 1061 |
| Website : | https://www.healthpoint.co.nz/doctors/gp/penrose-clinic/ |
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Scott Lafferty on Google
β β β β β I have been a patient at Penrose Clinic for many years and I must say Dr Thye Leow is the best doctor I've ever had.
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A L on Google
β β β β β Doctor Leow is brilliant. I like how he is very thorough and patient. I never feel rushed and he definitely cares about his patients. Would recommend as a quality GP.
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Think Good on Google
β β β β β Dr Leow is one of best doctors I have ever met. I have known him about 20 years. He is very professional, patient and friendly. I highly recommend him to everyone. ^_^
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HAYNAN MAKARTA on Google
β β β β β Hii there folks. ( Dr leow No Good!!!)
After visiting this clinic I have to make mention about one particular doctor and one particular nurse.
Firstly I phoned this clinic to make an appointment to see the doctor and I spoke to the nurse.
I foned in at approximately 130pm and asked to see the doctor that same afternoon, however the nurse kept pushing me to make the appointment for the nxt morning and she was very persistent over the phone with no real reason as to why?
It seems that she did not want to do any extra work that day as it was a quiet afternoon at the clinic.
I can understand if it was Friday the last day of the week but it was only a Wednesday and so I realised that she was too lazy to do her job and book me in that afternoon so I told her why do you keep pushing me for tomorrow instead of today.
she then changed her mind and booked me in for that afternoon at 3pm but shortly after she became angry over the phone and started to give me attitude, I politely said thankyou and I hung up.
Her behaviour was unacceptable but I excused her as she did do her job satisfactory.
Doctor Leow on the other hand played a mind game at my expense it was a game of ping pong
which resulted in me getting the run around.
nw I know that the Chinese like to play the actual game of ping pong but it seems they like to play the mind game of ping pong as well at other peopleβs expense.
This kind of behaviour from a doctor is unprofessional and totally unacceptable!!
I will not tolerate this kind of behaviour from any medical professional and certainly I will not tolerate this from doctor leow!
I am seriously considering making a formal complaint about doctor Leows behaviour to the Auckland district health board and to the medical association of nz.
I hope doctor leow realises that this formal complaint could have detrimental effects on his career.
Disappointing!!!
Further more id like to add that Dr leow is truly without a word of a lie one of the worst doctors ever to have worked at the penrose medical clinic in the history of the penrose medical clinic.
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Alan McGuigan on Google
β β β β β I have been a patient of the Penrose Clinic for the last 30 years.
I first met Thye when he was the Doctor for Watercare Services.
I have remained with Thye because he is a Doctor like no other.
He respects his patients and you are able to sit and talk and discuss things with him for literally as long as you like. He also knows what he is doing {pretty important I reckon!}
He goes out of his way to assist even if it is the weekend.
I have had him ring me up on Sundays to discuss results of blood tests.
Recently when I was struggling with a bad back and groin he had no hesitation on a Saturday to faxing a prescription to my Chemist for pain killers.
If you want a Doctor who really cares Thye Leow is the man.
Alan McGuigan
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Thomas Maurer on Google
β β β β β The Penrose Clinic was accommodating as they made my appointment on short notice the day of, however I was not prepared for what was to come. I saw Dr Malcolm Lowe. He was very disrespectful as I entered his office. He did not greet me, make any eye contact, or introduce himself and proceeded to mumble for a bit which made me quite uncomfortable. With regards to my health complaint, Dr Lowe continually downplayed/disregarded the chronic pain that I have suffered for years. He outright refused to refer me to the specialist who could help me with my complaint. He proceeded by printing off multiple prescriptions that I did not want and insisted that I use them. Throughout the appointment he also asked me lots of off topic questions that made me uncomfortable as well as disrespecting the profession that I work in (after learning what it was). His overall medical knowledge also seems to be lacking and outdated as he made some very basic mistakes while trying to inform me on best care and management.
I would not recommend this doctor - a very unhelpful and discouraging encounter...
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Mary Zhang on Google
β β β β β While other doctors may not be good, Dr. Leow is an excellent GP! Very experienced and friendly.
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Emerald pools on Google
β β β β β This is the worst clinic Iβve ever been to. My doctor was Dr Malcolm Lowe. He asked me so many irrelevant questions about myself, and it made me extremely uncomfortable. It also wasted so much time. My appointment should have only taken 10-15 minutes. However because of his urge to ask me extremely irrelevant and strange questions, it took an hour. I kept telling him the reason for why I was there but he would not address any of it. When he finally made some effort to do so, he started to form personal opinions about my medical issue. The entire time I sat in that room, he mumbled about so many irrelevant topics. He also made so many mistakes. He made a mistake on my prescription and he also didnβt know the difference between 2 medications that I was talking about (I had to correct him). In the middle of my appointment he walked out of the room without saying anything so that he could fill in some paper work for another patient. When he came back he did not apologise or even make eye contact with me. In fact, he barely ever made eye contact with me while I was there. Overall, he made me feel like my reasoning for visiting penrose clinic was not important or of his priority.
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