Specsavers Optometrists - Lower Hutt - Specsavers Optometrists - Lower Hutt Bunny Street
4.6/5
★
based on 8 reviews
Contact Specsavers Optometrists - Lower Hutt
| Address : | Queensgate Shopping Centre Shop 133, Cnr Queens Drive and, Specsavers Optometrists - Lower Hutt Bunny Street, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +8977 |
| Postal code : | 5010 |
| Website : | https://www.specsavers.co.nz/stores/lowerhutt |
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Alex Brasic on Google
★ ★ ★ ★ ★ Amazing service by professional optometrist, have been given reading glasses with a great choice of frames to chose from. Some of the deals to include extra frame are really really good. My appointment was on time, both staff and managers were very friendly and patient. Highly recommended!
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Rachel More on Google
★ ★ ★ ★ ★ Great service. Steered towards options that saved me money rather than persuaded to spend more. Fast, efficient and honest guidance on frames that suited my face. Uncanny ability to read personality and advise accordingly. Snaps to Sharon at Queensgate for her sense of humour and efficiency.
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Jay Tan on Google
★ ★ ★ ★ ★ Great service from all their very friendly staff all these years. High quality glasses at very reasonable prices. I collected my new pair of glasses today and Sharon was very helpful and answered all my questions. I definitely recommend them to everyone looking for optometrist service.
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Jacquie McMillan on Google
★ ★ ★ ★ ★ Sharon was absolutely wonderful!!! Had my eye check done today and then needed frames.. I had no idea of what I liked. She went the extra mile and I found frames that I loved! Highly recommended as everyone that I dealt with today, were absolute gems. Great people with lots of knowledge and they were lovely!!!
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Rebecca Dieudonne on Google
★ ★ ★ ★ ★ I went into the Lower Hutt store today hoping to fix my glasses which are new (about a month old) and I’ve already bent them well out of shape! I was assisted by Sharon, and she was such a delight to deal with! She spent ages adjusting my glasses so they sat properly on my face again, and went well over and above to make sure I was happy with them. She gave me a gorgeous new case to keep them more safe, and it was all complimentary. I will definitely be coming back as the service was standout. Sharon even took the extra time to look up my purchase date as she was concerned there may be a fault with my glasses (why they might have bent so soon- but I think this is more likely my fault!) and promised that should I need to come back, she would replace them. Hard to beat service like that, plus done all with a smile :) thank you!!
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Iris C on Google
★ ★ ★ ★ ★ The service here is wonderful! Jacinda was the optometrist who did my eye exam and was so helpful, took her time and actually listened to what I needed. On collection, Sharon was nothing but bubbly, positive, and had superb customer service. Also totally gassed me up and left me feeling really cute in my glasses! Thank you for a great experience all around
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Haidee Green on Google
★ ★ ★ ★ ★ Fantastic service, though it was very busy the staff took the time to ensure i would be seen as soon as possible. I received honest opinions about which style of glasses to choose which is always appreciated. The staff are super friendly especially Sharon, what an asset to Specsavers. I would highly recommend to all. Very happy.
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Aaron Austin on Google
★ ★ ★ ★ ★ Specsavers have now moved to the ground floor in Queensgate Shopping Centre and the place looks so clean and amazing.
Layout:
Specsavers has changed the layout to be way more private for those who are paying for the glasses or having talks with the staff.
You first walk in and you are greeted to a more wide open area to look at and tryout glasses.
Then the second area is where you speak to the staff and pay for products, this area is around the corner in the back to be more private and more quite.
Then there are closed off rooms for the testing that you can have done, while also a being small the rooms branching off in different directions to make it less cluttered.
Vibe:
The front of the store is nicely lit up with enough light to see where you are in the store, the light behind the glasses draws you towards the displayed glasses and encourages you to try some out.
The floor is a nice bamboo wood floor that gets ever so slightly lit up with the lights from the displays.
The store uses their logos color theme of white and dark green, they use white on most of the walls but they will use a dark green every now and then to break up the bland walls.
Staff Interaction:
The staff are really nice and welcoming, if you ever need to ask a question about something feel free to ask as they are there to help you out on any questions you have.
When you are paying for products you are guided to either sit at a desk in the back around the corner or if there are none available they guide you to some waiting chairs to sit in.
My Interaction:
Sharon was the person I was with for picking up the new glasses and testing if they fitted correctly. She is the nicest person ever, she had some questions on how the review system worked as she was curious and she openly listened to what I had to say. When I asked questions she had the knowledge I needed and when she asked questions I answered in the best way I could too.
In my opinion she is a very nice person and she is very welcoming to learning new things the customer has to say. I'd say she is one of few people who will listen to me go on and on about something with out beginning to ignore me or try wrap things up to get pasted the subject.
-Aaron Austin
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