Toyworld Botany - East Tāmaki
4.3/5
★
based on 8 reviews
Contact Toyworld Botany
| Address : | Toyworld Botany Shop SP0624/588 Chapel Road, East Tāmaki, Auckland 2016, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 2016 |
| Website : | https://www.toyworld.co.nz/ |
| Categories : |
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Jocosa Bruce on Google
★ ★ ★ ★ ★ Tills and "escape route" need thought as got totally trapped in by overly eager customers ?
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Emma Gorman on Google
★ ★ ★ ★ ★ VERY BAD SERVICE!!! Appalling refund policy!!! Had a faulty metal detector spoke to supplier confirmed faulty batch. Have my receipt payed cash. An no refund given even though supplier yes. Guys at counter cant give refunds an hands are tied under consumer act I should get full refund instead they are making me come back in a week after boss has tested it. So waste my time an travel from 20kms away to just come back again after I had plans to go upgrade an get a better product somewhere else !! You need to look at your policies an sort it out so your not mucking your customers around will never be back!!
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Christie Kwong on Google
★ ★ ★ ★ ★ The worst experience you can ever have in a toy shop. If I can rate negative star I would have. Been to the shop last month, the staff and the owner were speaking in Chinese and observing me and my 5 years old son in the shop because we have been there for over half an hour so need to have a "careful" eyes on us. Needless to say they did the same to other kids thinking they need to be "observed". Been to the shop today, again the rude staff was lecturing my son about touching the toys in the shop. If you don't have a passion for kids and respect them, don't operate a toy shop. AND when you are talking rude about your customers, please make sure NO ONE understand your language!
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Ronnie Hoogenberg on Google
★ ★ ★ ★ ★ Always plenty of variety and with regular specials or discounts. For this reason I wouldn't buy anything at full price because sooner or later everything comes on sale sometime during each six months. The shop is a children's paradise with so much to see and want, and I'm sure great too for the adults who are Lego collectors.
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Twee Hatch on Google
★ ★ ★ ★ ★ Worst experience ever - If there was minus star I would give it to this store. My 11 year old boy reduced to tears when lectured by a staff member about a non return policy after changing his mind on a toy purchase half an hour later, all the while accompanied by his elderly non speaking English grandfather. Instead of showing the kindness and compassion, Toyworld took away our child's joyful experience of shopping with his Granddad.
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Jules Whiteman on Google
★ ★ ★ ★ ★ The place to go for toy gifts as they have a great range here for all ages. Went in to get a Lego set and ended up buying two sets in a special Lego sale. Store can be quite packed when it's being restocked and things are hard to find but the staff there are friendly and very helpful.
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Mary Hung on Google
★ ★ ★ ★ ★ I've bought a lot of products from all the Toyworld chains in Auckland and this Botany branch is by far the worst. The staff are very unhelpful when it comes to defective products and always refuse to replace or exchange. Very disappointing.
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Lee on Google
★ ★ ★ ★ ★ One of the best Toy Worlds around and often have decent specials on Lego sets that other Toy Worlds dont seem to have.
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