Vodafone New Plymouth - New Plymouth Central
3.8/5
★
based on 8 reviews
About Vodafone New Plymouth
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Contact Vodafone New Plymouth
| Address : | Vodafone New Plymouth 74 Devon Street East, New Plymouth Central, New Plymouth 4310, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 4310 |
| Website : | https://www.vodafone.co.nz/our-company/our-stores/%3Futm_campaign%3Dgmb%26utm_source%3Dlocal%26utm_medium%3Dorganic |
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Lost Soul on Google
★ ★ ★ ★ ★ The new guy who was working had endless amounts of patient dealing with a very very very difficult customer. The rest of the staff where also incredible helpful and great. But that guy... That guy should be given a rise and employee of the month!!!
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Anna Z on Google
★ ★ ★ ★ ★ We came here with problem with social pass and they didn’t help us at all. At first they argued with us (very arrogantly) and they didn’t believe us. After some time we prove it to them, that social pass isn’t working properly and they just give us a number to call at and didn’t apologize at all. It took a lot of time and energy for nothing.
If you have a problem don’t solve it here.
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Adam Cimler on Google
★ ★ ★ ★ ★ Not very helpful, who ever answers they phone doesn't seem to have much interest. Please don't talk over someone when they try to speak, just a suggestion.
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Linda Jury on Google
★ ★ ★ ★ ★ No phone service all day and before they will talk to me they want me to pay $2,:what a joke.
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Maggy May on Google
★ ★ ★ ★ ★ Whilst we've had problems with the Vodafone network we can't fault the service from the techie staff in the New Plymouth store. Cory fixed my problem straightaway and was friendly and enthusiastic to boot! This is the second time I've been in to the New Plymouth store because Vodafone's customer service staff haven't been able to help over the phone or online. On both occasions the store staff have been awesome.
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trevor humphrey on Google
★ ★ ★ ★ ★ Great staff service so friendly I don't recommend spark any more lousy service at spark highly recommended at Vodafone very Cary responsible good advice and great attitudes
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Gabriel Walker on Google
★ ★ ★ ★ ★ Worst customer experience. Their mobile app isn't accessible most of the time and doesn't allow you to make changes. Their online portal for customers is difficult to navigate and often doesn't work. All of their stores are independently managed and differ your issue on to multiple departments before anyone takes ownership of the issue you're experiencing.
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Naki Triker on Google
★ ★ ★ ★ ★ Although often busy, this is indicative of the great service & friendly well versed staff. These Vodafone Ninjas are great! Situated by main entrance for easy access, only negative is the lack of Free parking available in town.... although that's no fault of theirs
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