West Auckland Healthcare Lincoln Road Medical Centre - Henderson
1.8/5
★
based on 8 reviews
Contact West Auckland Healthcare Lincoln Road Medical Centre
| Address : | West Auckland Healthcare Lincoln Road Medical Centre 131 Lincoln Road, Henderson, Auckland 0610, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 0610 |
| Website : | http://ethc.co.nz/89/lincoln-road-medical-centre |
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Hou Hill on Google
★ ★ ★ ★ ★ The reception named Cindor or something is very rude. I now understand why the rate is only 1.8. Tbh it can be lower to 1 in some day.
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Shana A on Google
★ ★ ★ ★ ★ DONT ENROL HERE... this health care center isn't even worth a 1 star rating.. worst waiting time on the phone..just as bad as their staff they have at there customer service center who are too busy talking to each other while you're on the phone RUDE..and to top it off the receptionists like ALL of them are rude and not approachable at ALL.too bad they have nice doctors that love there jobs unlike the rest....PATHETIC BUNCH..
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miao Zhu on Google
★ ★ ★ ★ ★ That’s very bad for the reception service, they provide the service seemed useless, plus their attitude were so rude? make the patient disappointed. suggest the management to use right person and training them before they start ?
I’ve notice 3 patients were very angry and leaving when I was waiting in the room. So I going to change my family doctor in the future.
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Nileema Naidu on Google
★ ★ ★ ★ ★ Very hopeless service provid by lincoln road medical center. I have been trying to reach them from 8am and know its 10.36. I had to do a urgently medical where I left voice messages to call back from my gp regarding my blood report. But no response at all . As if we don't have anything else to be done then sitting and waiting for someone to get connected on phone to talk to .
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Daria Kashirskaya on Google
★ ★ ★ ★ ★ I went for 6 weeks check up for my baby and was seen by Dr Hanie Nasir. The worst experience I’ve ever had. Dr Nasir replied “I don’t know” for literally all the questions except one and recommended me to Google the answers instead. He was very rude and arrogant. I would highly recommend to make sure you are not seen by him when booking your appointment. What a joke…
Also, what is the point of booking appointment if you end up waiting for an hour extra anyway?
On the bright side, reception staff were very kind and helpful.
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Berlin Sio-Namulau'ulu on Google
★ ★ ★ ★ ★ There is one receptionist in particular that is always rude and passive aggressive. Every time I come here there is always an issue. One time I brought my daughter in urgently for a peanut allergy and she suggested I go and wait at white cross. We ended up getting seen right away and referred to Waitakere hospital.
Doctors and nurses are lovely but the wait time is 1 hour minimum. Have waited 4 hours here before.
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Michael phoenix on Google
★ ★ ★ ★ ★ Only 1 star for the doctors their being nice and friendly . Otherwise receptionist staff are absolutely awful got there right when they opened and I had to wait 4 hours to see a doctor despite having patients coming in later than me and seeing the doctor i wanted to see faster. Receptionist not only lie but are very rude and aggressive to which if you want to inquire about what's going on after waiting more than 2 hours they start yelling at you to go sit down. The most Disgusting part is finding out from your doctor 5 hours later that apparently he was free and that because the receptionist never did their job properly you were made to wait pointlessly for 5 hours. 1 star for the doctors and -10 for the receptionists.
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Bee Have on Google
★ ★ ★ ★ ★ Receptionist here are utterly & totally rude! No manners whatsoever! They shouldn't be doing this job if their so unhappy about it. Doctors are ok but their receptionist needs replacing or better still put them on a customer services skill course so they can learn how to deal with sick patients. Wouldn't recommend!
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