Novotel Auckland Airport - Auckland Airport
4.4/5
★
based on 8 reviews
Contact Novotel Auckland Airport
| Address : | Auckland Airport Ray Emery Drive, Auckland Airport, Auckland 2022, New Zealand |
| Phone : | 📞 +977 |
| Postal code : | 2022 |
| Website : | https://all.accor.com/lien_externe.svlt%3Fgoto%3Dfiche_hotel%26code_hotel%3D7485%26merchantid%3Dseo-maps-NZ-7485%26sourceid%3Daw-cen%26utm_medium%3Dseo%2Bmaps%26utm_source%3Dgoogle%2BMaps%26utm_campaign%3Dseo%2Bmaps%26y_source%3D1_MTUzNjEwMTYtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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Hotel
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| Description : | Sleek airport hotel offering laid-back rooms & suites, plus a hip restaurant, a gym & a bar. |
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Leah on Google
★ ★ ★ ★ ★ had miq here and it was okay. the food was great most of the time but there were a few times that it was not so good. my main issues were that the room was below average with cleanliness, i had expected to be above average due to covid. thankfully i had extra cleaning wipes because there were fingerprints on tables, drawers, and the main door handle had a layer of yellow on it like it hadn’t been wiped in a while. also some issues with lack of communication from reception, other than that it was good. the barista coffee was absolutely amazing delicious and it was worth buying every day.
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Joie Lou on Google
★ ★ ★ ★ ★ MIQ review - spacious rooms, good variety of food, friendly staff.
FOOD - we are two adults and the food was enough to comfortably feed a family of 4! I've attached only a few photos of the food as I don't want to spoil the one exciting thing you have to look forward to everyday during MIQ. Before you get TOO excited though, quality wise it is what you'd expect from mass produced food that's eaten probably 15 minutes after cooking but despite that we did have some tasty meals (mmm lamb? chops). Lunch is best then brekkie then dinner. It's appreciated that they use eco friendly packaging. ??
ROOM - clean, modern, plugs for hdmi cable available and you can cast YouTube / Disney from your phone.
STAFF - everyone we spoke to was super nice. We were allowed out for 45 mins / day once we tested negative. Fridge, kettle and teas-coffee in room.
Wouldn't hesitate to come back for both MIQ and non-MIQ scenarios.
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Megan Jones on Google
★ ★ ★ ★ ★ Staying here for MIQ so not the usual touristy experience but am so pleased to be here. Lovely spacious room with a glimpse of the sea, the food is excellent - loads of variety with plenty of fruit and snacks included, and the staff are very friendly and efficient. I had been dreading this time in quarantine but am so lucky to have ended up at the Novotel, it has been like an enforced holiday.
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Kristal Paurini on Google
★ ★ ★ ★ ★ Absolutely abysmal! Stuck in the smallest room they have. Feed SLOP every day. Food is better in prison. Air conditioning doesn't work properly. Bar fridge isnt cold enough, TV is crooked, no cutlery,plates,bowels given, no individual shower, have to climb up into a very high bath and out of. Hurts my knees. Hot water jug is broken. Thick dust above the bathroom door. Would definitely not recommend this below one star Novatel to ANYONE.
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Hannah Erica on Google
★ ★ ★ ★ ★ Stayed here a few years ago before the pandemic. The hotel was lovely staff was welcoming and helpful. Will return again hopefully once it is not an MIQ
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navina siva on Google
★ ★ ★ ★ ★ Facilities wise no complaints but they delayed the pcr test which was supposed to be done 2 days prior to flight. Went to do right away but was told to come only on the flying day and even was assured to get the results within few hours but it did not happen. Because of that my brother had to reschedule his flight to Malaysia , redo his Pcr test again, submit some paper works, and wasted additional 2 days when he is not even well (fractured finger). The second flight was more expensive and very long transit compared to previous one. While here we had to re-appeal for his home quarantine, because of the delay high chances of him getting sent to quarantine centre once back in malaysia. No apologies or compensation given by the hotel whatsoever. The 2nd pcr test results came within few hours so it can be done but they ignored it the first time. Could have saved so much hassle and return to his homeland soon but because of the hotel's irresponsible decision that did not happen.
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Brad Moulin on Google
★ ★ ★ ★ ★ Currently on my second last day of MIQ and the overall experience has been pleasant. I was unsure of how to feel when we were told we were staying at the Notovtel in Auckland but the hotel & staff have been awesome.
I am a picky eater but the menu options were accommodating and I have enjoyed all bar one or two meals that were a bit out of my boring comfort zone.
The allocation of outside time is somewhat entertaining (walking in a circle for 45 minutes) but it does the trick to break up the day. The wifi is quick enough and the rooms are very clean.
Thanks to all the front line workers for your help! :)
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Marley Barrett on Google
★ ★ ★ ★ ★ We’ve stayed here twice now - nearly three years ago, long before Covid and it was lovely.
Now we’re here for MIQ, and it’s still great. Really lovely staff. Food can be a little hit & miss - but that’s to be expected from food that has to be made in bulk. Some of the dishes are absolutely 10/10 - like the Minestrone with Garlic bread. I was on the biggest high after that meal! I loved it. The portions are huge though. But you get dessert with dinner and that’s always a win ?
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