Phone Zone South City Mall - Mobile Repairs & Computer Solutions - Christchurch Central City
4.3/5
★
based on 8 reviews
Contact Phone Zone South City Mall - Mobile Repairs & Computer Solutions
| Address : | South City Shopping Centre, Christchurch Central City, Christchurch 8011, New Zealand |
| Phone : | 📞 +778 |
| Postal code : | 8011 |
| Website : | https://www.phonezone.co.nz/ |
| Categories : |
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Lulu on Google
★ ★ ★ ★ ★ Came in with a few friends as one of my friends was looking into getting a new screen protector. All my friend asked was "do you have glass screen protectors?" And handed the woman serving her in the store her phone for the woman to see if they had one for her phone. Without telling her a price, the woman pulls my friends previous screen protector off and began getting the 'new one' prepared. My friend had to ask for the price quickly and was told it was $20, what if she had not had $20 on her? You should be discussing price and if the person actually wants the item BEFORE touching anything on someone elses property. Both staff members in the store were extremely condescending and rude when any of us asked any questions and gave concerning information about the product "no warrenty" "it will break the moment you drop it" etc. Not the first time I've had issues with this store. Do not recommend
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Nathan on Google
★ ★ ★ ★ ★ Came in to get a new screen protector. It was somewhat expensive, but he offered to fit it for me for free so I accepted. After I paid and walked away and put my phone case back on, the screen protector lifted. I then took it back where he tried a few more screen protectors, none of which would fit properly with my phone case.
My phone case was the stock standard one that came with the phone. I wasn't impressed that the screen protector would not fit/seal with the default case, and at that point asked for a refund. The staff member outright refused.
He was rude and unprofessional and I'll never go there again or recommend others do the same. If you are going to sell screen protectors that don't fit/seal with a phone's default case, then perhaps you should reevaluate what you offer to customers.
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Bill Kegley on Google
★ ★ ★ ★ ★ I am not a phone person so when i bought my phone,they set everything up for me and nothing was to much trouble for them,I think they are a very good shop and have excellant staff...Corbin helped me alot and he is a great staff member...keep up the good work guys.
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Carol Morgan on Google
★ ★ ★ ★ ★ Excellent service and helpful staff. My problem was solved in 10 mins
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paul lewthwaite on Google
★ ★ ★ ★ ★ Tofik gave us fast service and fixed our phone problem. Highly recommend.
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Navjot Sidhu on Google
★ ★ ★ ★ ★ I wanted to fix my laptop, first of they charge me 80$and told me maybe hard disk issue, then they fixed window, then i used next day again it corrupted while i updated my window 10. then.they told me it's hard disk problem and took more than 1 week and trying to charge me 160$for 512gb hhd. and did not tell.me.to install new technology one which is ssd..when i asked for ssd then they told me 250$for 240gb. however, i decided to not fixed from them. when.i asked yo give me.back my laptop, they took 4 to 5 days
very poor customer service on.phone call. i call them.on Thursday and they told me.come back.ur laptop on Friday , then friday told me on monday, then monday told me.come on back on tuesday. very very poor service. so today i got laptop back in.funny condition..i have photo of my laptop to show you guys.
NOW! i want my money back bc they did not fix my problem, without letting me now in first assessment, what's wrong in laptop actually and how that.gonna cost me this is based in southcity chch branch.
laptop charging lights are not in right location and one bottom stop rubber is missing even cd drive plastic broken.
seriously this is not good for me
really bad experience.
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Julie Watts on Google
★ ★ ★ ★ ★ Took in my mobile phone yesterday, sales assistant was very helpful he work on the phone while we waited and fixed the problem.
Highly recommended Phone Zone South City.
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maud maaka on Google
★ ★ ★ ★ ★ I had taken in my phone to get my screen replaced and he ended up braking it more than when I gave it to him. He proceeded to give me a refund and told me to take it somewhere else. He was rude and unprofessional and I would not recommend him.
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