ProfessioNail - East Tāmaki
3/5
★
based on 8 reviews
Contact ProfessioNail
| Address : | ProfessioNail 588 Chapel Road, East Tāmaki, Auckland 2016, New Zealand |
| Phone : | 📞 +9797 |
| Postal code : | 2016 |
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Rihanna Bassam on Google
★ ★ ★ ★ ★ I went to remove SNS nail polish (powder) today, the lady who removed it was very rude and this was my first time removing this type of nail polish, she did not soak my nails in acetone or anything of the sort, she just started peeling off the nail polish and it was a very painful experience. It left my nails looking horrible and she peeled a very deep layer of my nails off along with the polish. After bringing this to her attention she had the audacity to blame this on me and saying its my fault for not telling her I didn't want my polish to be removed in this brutal way! I then asked her for a refund since she dismantled my nails, she said no that is not possible as this is all my own fault! I then spoke to a man who I think was the manager and he treated me like I was less than smart. He said this is my fault and tried to take advantage of the fact that this is my first time taking it off and this is what is supposed to happen! I have friends that have removed their nail SNS polish before and they were all shocked after I explained how this salon removed my polish! absolutely horrible experience, please do not go to them as they will ruin your healthy nails as you can see from the attached photo of what happened to my nails.
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Olivia Liu on Google
★ ★ ★ ★ ★ I went to get my nails removed and it looked like they were busy
but I had a bad experience with the removal my nails were destroyed / My nails felt dry after all done with lots of scratches and they even hurt the skin around my nails :(
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Wendy Horscroft on Google
★ ★ ★ ★ ★ I had a pedicure at Botany Professional Nail! I was totally unhappy about the service! Tammy did my pedicure being very rough! She ripped the skin on the corner of my big toe nail. My toe began bleeding, she did not even apologise and carried on as if nothing had happened, wiping the blood every now and again! My toe has been sore for a few days, I had to have a plaster and antiseptic cream on for a few days! Totally unhappy about this situation! Totally unprofessional!!
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Doniya 21 on Google
★ ★ ★ ★ ★ They aren’t very friendly and are very rude towards customers.
I got my nails done and the next day they broke.
Went to get them redone the next day but the staff did such a poor job at the end it was all freaking bumpy and bulky it wasn’t even smooth.
✨Shit service✨??
I wish I could put zero stars.
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Saeedeh Tajik on Google
★ ★ ★ ★ ★ I went there for pedicure, not happy at all. Lady who did pedicure was like person who force to do this job. She didn't even look at my face once . When she did massage with hot stone , she worn 5 layer of blue plastic gloves which was so bothering than relaxing. Never go there again
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Taylor-Louise Turner on Google
★ ★ ★ ★ ★ Mai done my pedicure and she was so good I had to tip her! I literally felt like I had brand new feet, the service was the best I’ve received in any professionail stores. The hot stones really topped it off! I came back the next week to get French tips by Stephanie and her customer service was so nice! She used nails that already had the white tips which was buzzy but it still looked the same from afar as it would if it were painted also they were the best my nails have ever looked so im not complaining will be coming back to get my lashes done :) thanks gals!
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Rita Cooper on Google
★ ★ ★ ★ ★ These guys absolutely saved me today as the place I was booked in to didn’t write it in their diary.
Mai did an amazing job of my nails from the pic I showed her. Will definitely be back. Thanks again ?
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Priscilla Thompson on Google
★ ★ ★ ★ ★ The guy I had was really good, listened to what I wanted and was pleasant to have as my technician. I really liked the outcome of my nails. I think it really does depend on who you get, because the last few ladies were not customer friendly at all .. but this time it was
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