Advance Ultrasound - Botany Junction
2.9/5
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based on 8 reviews
Contact Advance Ultrasound
| Address : | Advance Ultrasound 110 Michael Jones Drive, Botany Junction, Botany 2019, New Zealand |
| Phone : | π +9779 |
| Postal code : | 2019 |
| Website : | https://www.advanceultrasound.co.nz/ |
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Alyce Humm on Google
β β β β β The staff are all amazing and friendly. Maureen was very approachable and gave excellent service. She made the ultrasound session fun, light hearted and informational. The ultrasound technology they had looks very high tech and worth the extra money spent. I will be coming here again :)
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Sh H on Google
β β β β β I had really really really bad experience here today. It was 4th time there and I was really happy before with other sonographer Mike and another lady(I donβt know her name) They were really nice and explained a lot. But this time, Leone Dunne who was the worst and terrible!!!!!she didnβt check even my date of birth and name. I did growth scan for 34 weeks baby. She didnβt say anything!! Nothing!! So I thought she was going to explain after scan. But after like 5-7 minutes, she said all done. And gave me a growth chart. Nothing for the scan photo and any comments! Really waste of my time and money!!! unpleasant scan ever. she was just typing things and it took longer than scan!! It was the worst scan ever. Now, I totally understand other patientsβ comments about Leone! I should have checked google review before!!
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Friyan Fatakia on Google
β β β β β Terrible service. Most ultrasound places have extremely competent and amazing staff. So if you have a choice, I'd recommend going elsewhere - anywhere but here. Even if it means you have to drive a bit more, it will be worth it. They are terrible with patients and very non-accommodating. It's a shame, especially during covid, that people choose to be unpleasant and not help instead of showing compassion and care towards patients. The sonographers are okay... nothing great that you wouldn't find elsewhere but the service on the other hand is appalling. I was late by 5 mins for my scan, for a genuine reason that was unavoidable. If that's such a big deal, the receptionist could have just told me to go straight in for my scan instead of making me pay, asking a dozen questions etc which can always be done after the scan so the sonographer is not delayed. Furthermore, they have kept me waiting multiple times for 10 mins or more. I was late by just 5 mins!! Now I have missed my scan (not ideal for a high risk pregnancy like mine), had to call several other places to find a spot urgently and it was just not worth it considering you are paying for your scan and get better level of care elsewhere in regards to the scan as well as general service. Have never had someone be this rude to me at a clinic before. It doesn't take much effort to be helpful instead so I just don't see why it's so difficult for them. They should try putting themselves in the patients shoes and maybe they ll find a more genuine approach so they don't inconvenience more people on the future like they have so many women from the reviews I see here.
Come here only if you cannot get an appointment elsewhere (happens a lot), as a last resort. Don't otherwise. They are honestly not worth it and it might be too late by the time you notice or have a bad experience like I did.
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Freya F on Google
β β β β β Horrible service!! Don't waste your time and go to another place, I had a bad experience here that unfortunately cannot be excused no matter how you see it. Throughout my pregnancy, I had all my scans here and they kept shuffling the timing around randomly giving you a days notice, I was also kept waiting for awhile sometimes - which is understandable considering people run late. I stuck to going here cause I really liked the sonographer. However, at my last pregnancy growth scan, I ran 4 mins late cause I urgently needed to pee. Really tried holding it in but trust me when I say there was nothing I could do about it. They refused to do the scan!! Most places are so accommodating and the people are lovely. Especially when it comes to genuine reasons, there always has to be some sort of leeway and understanding. I had my CS scheduled the week after, being a high risk patient its important I have the scan. This was supposed to be my last scan before my CS and every other place was booked out, but Horizon did manage to fit me in cause they are helpful unlike these people who don't care about patients or anything else for that matter. You are paying for their services so its not like they are doing you a favor - there is always a way to help a patient and tell them nicely, instead of being rude about it.this behavior is inexcusable. Trust me, go elsewhere - where you will be treated with respect and understanding.
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Tahliah Gallagher on Google
β β β β β I had the most amazing experience to date at Advance Ultrasound! Best experience so far with my pregnancy scans, I was let down with my first scan at Sylvia Park Horizon Radiology. I had my Nuchal Scan here at Botany, the sonographer made me feel welcomed, calm, explained everything to me and I walked away with the most beautiful pictures of my growing baby and a huge smile on my face. Massive thank you to Maureenβ€οΈ
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Belenation on Google
β β β β β I personally had a very pleasant experience with Advance Ultrasound Botany this morning under Level 3. It was an urgent appointment and I am glad they were able to help me in such a short time.
Phone booking and receptionists are all friendly and helpful throughout my experience. The scanning was efficient, well explained with a very relaxing atmosphere too. :)
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Etena Lufe on Google
β β β β β 5 stars for Radiographer Maureen! Very professional, patient and detailed with my anatomy scan. Excellent customer service and attention to detail
Thank you to Maureen for making my scan a wonderful experience!
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Shann Gallagher on Google
β β β β β Visited Advance Ultrasound during my 1st pregnancy about 4 years ago and all staff were absolutely fantastic! So second pregnancy knew exactly where I wanted to go. Staff are friendly & accommodating. Very professional with a smile. With a scary time happening with covid have felt safe at every visit. Would highly recommend Advanced Ultrasound.
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